Help & Answers

Frequently Asked Questions

Answers to the questions we receive most often. If your question is not here, use the project enquiry form or chat on WhatsApp.

About JPXGLOBAL

JPXGLOBAL produces premium physical tags, labels and packaging components for jewelry, apparel, lifestyle and export brands — including QR code tags, NFC smart tags, serialised authentication-ready tags, DPP-ready identifier labels, barcode and variable data labels, jewelry hang tags, apparel tags and labels, and premium packaging components.

Smart Tags

A smart tag is a physical tag or label that carries a machine-readable identifier — a QR code, NFC chip or barcode — connecting the physical product to a digital destination or data record when scanned or tapped.

Digital Product Passport

A Digital Product Passport is a structured digital record linked to a physical product — carrying information about its materials, origin, care and authenticity. The physical identifier on the product (a QR code, NFC chip or barcode) is the access point for that record.

QR Code Tags

A static QR tag carries the same QR code on every unit. A variable QR tag carries a unique QR code on every unit, individually printed from a buyer-provided data file. Variable QR is required for DPP-ready identification and authentication-ready serialisation.

NFC Smart Tags

Most modern iOS and Android smartphones support NFC reading, but exact behaviour can vary by device model, operating system version and settings. For maximum accessibility, many brands choose NFC + QR combined tags.

Authentication-Ready Tags

No. JPXGLOBAL produces the physical serialised tag or label carrying a unique identifier. The authentication database, verification system and decision logic are managed by the buyer's team or a specialist authentication software partner.

Barcode & Variable Data Labels

CSV or Excel (.xlsx) with one row per unit and one column per variable field. Structure confirmed with our team during the specification discussion.

Jewelry & Apparel Tags

Yes. Custom die-cut shapes are available — round, arch, oval and fully bespoke dielines. Dieline produced during specification and approved before production.

Sample Kit

The sample kit is a B2B evaluation resource. Availability is subject to project fit and destination — assessed on submission of the sample kit request form.

Project Enquiry & Contact

Use the project enquiry form at /contact/, or request a sample kit at /sample-kit/. WhatsApp and email contact details are on the Contact page.

Still Have a Question?

Send us your project brief or question — our team will review and respond.

Our team will respond after reviewing your requirement.